Shipping & Returns

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What shipping options do you offer? 

Dock & Bay offer worldwide delivery through a range of trusted partners.  Once your order has been processed you will receive an automated email, advising of the tracking details if possible.

United Kingdom & Ireland

  • Standard Delivery (UK Only) - 2-4 working days (Free)
  • Expedited Delivery (UK Only) - 1-2 working days (£6) 
  • Delivery to Ireland - 3-5 working days (Free)
  • Delivery partners may include Royal Mail, Amazon Logistics, Yodel, Parcel 2 Go, Hermes

Europe

  • Standard Delivery 4-6 working days (Free)
  • Delivery partners may include Royal Mail, Yodel, Australia Post, Go Logistics, DHL, Amazon Logistics

USA

  • Standard Delivery 3-5 working days
  • Delivery partners may include USPS, DHL, Amazon Logistics

Australia

  • Standard Delivery 3-5 working days
  • Delivery partners may include Australia Post, Go Logistics, Couriers

Rest of the World

  • Please contact us directly for a shipping quote

What do I do if I don't receive my order in time? 

Please get in contact with us and we will look into your problem immediately.

Contact us here

Refunds & Returns

At Dock & Bay, we treat our customers like we would expect to be treated.  We are all friends in the Dock & Bay family, so please get in contact with us for any query.  If you have a legitimate issue, require a refund or would like to return the product, please let us know and we will work with you to resolve the situation.